Subprocessors for Zulip Cloud

Learn about GDPR compliance with Zulip.

To support delivery of our Services, Kandra Labs, Inc. may engage and use data processors with access to certain Customer Data (each, a "Subprocessor"). This section provides important information about the identity, location and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in Zulip's Terms of Service or superseding written agreement between Customer and Kandra Labs (the "Agreement").

Third parties

Zulip currently uses third party Subprocessors to provide infrastructure services, and to help us provide customer support and email notifications. Prior to engaging any third party Subprocessor, we perform diligence to evaluate their privacy, security and confidentiality practices.

Subprocessors

Zulip Cloud may use the following Subprocessors to host Customer Data or provide infrastructure that helps with delivery and operation of our Services:

• Amazon Web Services, Inc. for cloud infrastructure.
• DigitalOcean, LLC for cloud infrastructure.
• FrontApp, Inc. for customer support.
• Functional Software, Inc. d/b/a Sentry for error tracking.
• Google LLC for cloud infrastructure and services.
• Mailgun Technologies, Inc. for email processing.
• Rackspace US, Inc. for cloud infrastructure for our Zephyr mirroring service.
• Stripe, Inc. for payment processing.
• The Rocket Science Group LLC d/b/a Mailchimp for email processing.