Email notifications
Message notification emails
Zulip can be configured to send message notification emails for DMs mentions,
and alerts, as well as channel
messages and followed
topics.
You will receive email notifications only for messages sent when you were not
active on Zulip. Messages sent to
the same conversation within a configurable time
period (e.g., a few minutes)
will be combined into a single email.
You can reply to Zulip messages by replying to message notification emails.
To enable replies via email on a self-hosted server, the incoming email
gateway must be configured by the system
administrator.
- Instructions for all platforms
-
Go to Notifications.
-
Toggle the checkboxes in the Email column of the Notification
triggers table.
Include organization name in subject line
You can configure whether the name of your Zulip organization is included in the
subject of message notification emails.
Zulip offers a convenient Automatic configuration option, which includes the
name of the organization in the subject only if you have accounts in multiple
Zulip Cloud organizations, or in multiple organizations on the same Zulip server.
- Instructions for all platforms
-
Go to Notifications.
-
Under Email message notifications, configure
Include organization name in subject of message notification emails.
To reduce the number of emails you receive, Zulip
delays sending message notification emails for a configurable period
of time. The delay helps in a few ways:
- No email is sent if you return to Zulip and read the message before
the email would go out.
- Edits made by the sender soon after sending a message will be
reflected in the email.
- Multiple messages in the same Zulip conversation
are combined into a single email. Different conversations will always be in
separate emails, so that you can respond directly from your
email.
- Instructions for all platforms
-
Go to Notifications.
-
Under Email message notifications, select the desired time period from the
Delay before sending message notification emails dropdown.
Hide message content
For security or compliance reasons, you may want to hide the content of your
Zulip messages from your email. Organization administrators can do this at an
organization-wide level, but you can
also do this just for the messages you receive.
This setting also blocks message topics, channel names, and user names from
being sent through your email.
- Instructions for all platforms
-
Go to Notifications.
-
Under Email message notifications, toggle
Include message content in message notification emails.
New login emails
By default, Zulip sends an email whenever you log in to Zulip. These emails
help you protect your account; if you see a login email at a time or from a
device you don't recognize, you should
change your password right away.
In typical usage, these emails are sent infrequently, since all Zulip apps
(web, mobile, desktop, and terminal) keep you logged in to any organization
you've interacted with in the last 1-2 weeks.
However, there are situations (usually due to corporate security policy) in
which you may have to log in every day, and where getting login emails can
feel excessive.
Disable new login emails
- Instructions for all platforms
-
Go to Notifications.
-
Under Other emails, toggle
Send email notifications for new logins to my account.
Low-traffic newsletter
This feature is only available on Zulip Cloud.
Zulip sends out a low-traffic newsletter (expect 2-4 emails a year)
to Zulip Cloud users announcing major changes in Zulip.
Managing your newsletter subscription
-
Go to Notifications.
-
Under Other emails, toggle
Send me Zulip's low-traffic newsletter (a few emails a year).
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